BROOKLYN EXPRESS - WILLIAMSBURG @ J,M,Z - MARCY AVE!
Visit our Brooklyn Express Store - Conveniently located in Williamsburg
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Home Nationwide Service Service Request Form
DAT - Nationwide Service Request

If you'd like to receive a general estimate for the repair of your equipment, please fill out the form located at the bottom of this page, and one of our representatives will contact you as quickly as possible with an estimate, packing, and shipping instructions.

WARRANTY REPAIRS - We offer warranty repairs for various manufacturers. Please fill out this form in order to receive servicing for your unit. ** Exclusive USA Ecler Repair Center **

FREE RETURN SHIPPING - We offer free return shipping on most mailed-in service items. However, there are some restrictions (otherwise we would put ourselves out of business!):

  • FRRE Return shipping on ALL Repairs valued @ over US$150 PER Item
  • Free Return Shipping on ALL Warranty Repairs - must include Proof Of Purchase copy (receipt/invoice)
  • Item must not exceed 30lbs in weight. An additional fee of $.75 per pound up to 70lbs - will apply to your final invoice for the return shipping. Items in excess of 70lbs will be billed accordingly for the extra weight.
  • Freight shipments (90lbs+) will incurr the REAL shipping price, as quoted by our Freight company. We will shop around for the best freight quote, but you'll always have the final decision. (We make no money on shipping charges. We are in the repair business, not the shipping business).
  • We will insure your equpiment up to a value of US$500 - you will be responsible for any additional insurance charges.

For Quicker Service...
Call...

(888) 826-1299 ext 1
ext 1

Company (if applicable)
Name
Address This is the address where the service item(s) will be RETURNED. We offer FREE Return shipping on all services outside the NYC Metro area. This field is NOT required to receive a general estimate.
Apt / Suite / Dept
City
State
Zip Code * Your zip code is required, so that we may qualify your location for eligibility for FREE return shipping (currently only available within the Continental U.S.)
Telephone * This is important, so that we may contact you about your service.
E-Mail *
Model Numbers * (multiple items, separated by a comma - Technics SL1200MK2, Vestax PMC-05PRO, etc)
Warranty? * Is this an WARRANTY, EXTENDED WARRANTY, or NO-WARRANTY repair? Please check with your manufacturer's warranty information. Proof of purchase will be required.
Problem(s) * Please be as specific as possible about your issue(s). It will be easier for us to provide a more accurate estimate for repair.
Returned? When Do You Need This Returned? Let us know when would be the IDEAL time frame for return. We will do our best to meet your deadline.
Contact? Best Time to Contact You? Let us know a convenient time to contact you about scheduling this service request.
Anti-Spam *
Please enter only the BLACK letters displayed.

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Ecycle

The use of electronic products has grown substantially over the past two decades, changing the way and the speed in which we communicate and how we get information and entertainment. Our growing reliance on electronics is illustrated by some remarkable figures. According to the Consumer Electronics Association (CEA), Americans own approximately 24 electronic products per household*.

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